Will my package be automatically redelivered if I am not there to receive it?

Modified on Tue, 02 May 2023 at 08:24 PM

If you are sent a notification that your package has a failed delivery attempt, the driver will automatically attempt to redeliver your package within 24 hours. Upon a second failed delivery attempt, your package will be returned to the warehouse and placed into storage until further instructions are received from you. 


If a parcel is returned to a UniUni warehouse, you may schedule a second delivery attempt through the free UniUni App. You may also contact the UniUni Customer Support Team at 1-800-282-2468 from 10 am to 9 pm EST or submit a ticket online Submit a ticket: UniUni Help Centre, or visit the warehouse to pick up your package. Before proceeding to the warehouse to pick up your package, please verify with our Customer Support team that it has arrived back at the warehouse. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Toll-free UniUni Customer Support
If you could not find help from our tracking page or the FAQs, our contact form above is a great way to reach us. You may also call to speak with a UniUni customer support representative.
1-800-282-2468
Canada and the USA
10am-9pm EST