If you are sent a notification that your package has a failed delivery attempt, the driver will automatically attempt to redeliver your package within 24 hours. Upon a second failed delivery attempt, your package will be returned to the warehouse and placed into storage until further instructions are received from you.
If a parcel is returned to a UniUni warehouse, you may schedule a second delivery attempt through the free UniUni App. You may also contact the UniUni Customer Support Team at 1-800-282-2468 from 10 am to 9 pm EST or submit a ticket online Submit a ticket: UniUni Help Centre, or visit the warehouse to pick up your package. Before proceeding to the warehouse to pick up your package, please verify with our Customer Support team that it has arrived back at the warehouse.
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