I've lost my tracking number, what do I do?

Modified on Tue, 30 Aug 2022 at 06:59 PM

Your tracking number will appear in the email sent from the international shipper when your product is received and scanned by them. It may also be issued via email by the vendor, in the case of local (Canadian) package origin. Here are examples of common UniUni tracking number formats:   

UNIAS302278352YQ, AS302278352CN, AQ302278352CN 

If you have checked your email (including junk or spam folders) for your tracking number confirmation and still cannot find it, please contact UniUni customer support. We can then track the status of your package by your name or phone number. 

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Toll-free UniUni Customer Support
If you could not find help from our tracking page or the FAQs, our contact form above is a great way to reach us. You may also call to speak with a UniUni customer support representative.