I've lost my tracking number, what do I do?

Modified on Tue, 02 May 2023 at 08:18 PM

Your tracking number may appear in the email/text sent by the international shipper when your product is received and scanned by them. It may also be provided via email by the vendor/seller. The following are examples of common UniUni tracking numbers: 


JY123456789012345, UNIAS302278352YQ, AS302278352CN, AQ302278352CN, U00123456789012, MB123456789012, UNPB0123456789 


If you have checked your email (including junk or spam folders) for your tracking number confirmation and still cannot find it, please contact UniUni customer support at 1-800-282-2468 from 10 am to 9 pm EST or submit a ticket online Submit a ticket: UniUni Help Centre


By providing us with your name, address, or telephone number, we can track the status of your package. 

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Toll-free UniUni Customer Support
If you could not find help from our tracking page or the FAQs, our contact form above is a great way to reach us. You may also call to speak with a UniUni customer support representative.
1-800-282-2468
Canada and the USA
10am-9pm EST