I haven't received my package, what's next?

Modified on Tue, 30 Aug 2022 at 07:04 PM

If you are notified that your package has been delivered and you do not see it, kindly check with everyone in your household that they have not received the item, or check a common second location like your mailroom or building concierge. 

If you still cannot find it, please contact UniUni customer support. We can investigate the delivery for you (our drivers take photo documentation of every delivery). If this does not solve the problem, you may contact the vendor to open a claim and request a replacement or a refund.  

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