I was notified by text message or have received a door tag that I missed the delivery of my package?

Modified on Tue, 30 Aug 2022 at 07:12 PM

When you have missed a delivery and either received a text message or a door tag. You can contact our customer support team to schedule a second delivery or wait for the parcel to return to either a UniUni third-party service point (located within major metropolitan areas) or visit the UniUni warehouse for self pick-up. 

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If you could not find help from our tracking page or the FAQs, our contact form above is a great way to reach us. You may also call to speak with a UniUni customer support representative.